Can I control what the AI says?

Yes. You decide which information AI uses and where it steps in, and you can review and edit its replies.

What happens if the AI does not know an answer?

Instead of making something up, it is set to hand the conversation to your team or reply with a fallback you define.

Intent recognition is designed to understand what people want even in short or misspelled messages.

AI understands what a message means and suggests replies from your own information; you decide where it steps in.

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Hi Gina! Orders arrive within 1-3 business days. Express shipping is available too ⚡Express shipping

AI works within the limits you set.

AI replies
Answers questions in your voice using your product and service information, and hands over to your team when it does not know.
AI comment replies
Suggests short, friendly replies that fit the context of comments on your posts.
AI goals
Give it a goal such as collecting an email or booking an appointment; AI steers the conversation toward it.

AI speeds up flow building, improves your copy and understands intent despite typos.

See AI at work…

Build a flow that DMs a discount code to commenters

Draft ready: trigger on the "CODE" comment, a message and a follow-up. Want to review it?Open draft

Describe what you want; the assistant drafts the flow and you edit it.

No code and no setup hassle. A few minutes is enough.

Yes. You decide which information AI uses and where it steps in, and you can review and edit its replies.
Instead of making something up, it is set to hand the conversation to your team or reply with a fallback you define.
Intent recognition is designed to understand what people want even in short or misspelled messages.