Even when questions arrive at night, answers go out within seconds; orders are tracked and customers reach the right person.
Get startedWherever your customers are, replies and follow-ups on WhatsApp run on their own.
Recommend the right product for each question, collect details in the chat and close the sale without leaving WhatsApp.
Send cart reminders, appointment notices and product news to customers who opted in.
Order tracking, returns and exchanges run automatically; complex cases go to your team.
On the WhatsApp Business Platform, Meta sets the charges; they depend on the message category and the recipient’s country.
| Category | What it is for |
|---|---|
| Marketing | Campaigns, product launches and re-engagement messages. |
| Utility | Transactional messages such as order, shipping, appointment and account notices. |
| Authentication | One-time verification codes. |
| Service (customer-initiated) | Replies within the 24-hour window that opens when a customer messages you. |
Always check Meta’s official pricing page for current prices and terms; this page does not state prices.
Meta’s official pricing (opens in a new tab)Same number, a completely different customer experience.
Before Ripplo:
After Ripplo:
Pick a ready-made WhatsApp flow, edit the text and go live in minutes.
See how it works…
Get startedShare a new product or campaign only with customers who opted in.
No code and no setup hassle. A few minutes is enough.
Sign up with email or a social account.
Add your accounts in a few clicks.
Pick a template, edit it and go live.
On top of your Ripplo plan, Meta sets the WhatsApp Business Platform conversation charges. They depend on the message category and country; the current table is on Meta’s official page.
You need a number that can connect to the WhatsApp Business Platform. You check your number step by step during setup.
For numbers connected to the platform, conversations are managed in the Ripplo inbox, which works in web and mobile browsers.
Yes. A conversation that starts on Instagram can continue on WhatsApp with the customer’s permission.