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Your store is open in the DMs too.

Product, size and shipping questions get instant answers, and customers reach checkout without leaving the chat.

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Do you have this T-shirt in L?
We do! Size L is in stock, order right away 👕Add to cart

The shortest path from DM to sale

Never keep a ready-to-buy customer waiting.

Instant answers to product questions

Stock, size, color and price questions are answered automatically, and the product is one tap away.

Does this bag come in other colors?
It comes in black, beige and burgundy 👜See colors

Win back abandoned carts

Send a friendly reminder to customers who opted in, with a discount code or shipping info to close the sale.

The items in your cart are waiting! Shipping is free today 🚚Back to cart

Post-purchase support

Tracking, returns and exchanges are answered automatically; your team only handles special cases.

Where is my package?
Could you send your order number? I will check right away.

Your store, two ways

Same products, a completely different conversion rate.

Before Ripplo:

Questions, no answers.

  • Product questions waiting for hours.
  • Orders forgotten in the cart.
  • An inbox full of shipping questions.
  • Sales lost after hours.
Get started

After Ripplo:

Questions in, sales closed.

  • Product questions answered within seconds.
  • Cart reminders bring sales back.
  • Order status shared automatically.
  • Night-time orders get completed too.
Get started

Live in three steps

No code and no setup hassle. A few minutes is enough.

  1. Step 1: Create a free account

    Sign up with email or a social account.

  2. Step 2: Connect your channels

    Add your accounts in a few clicks.

  3. Step 3: Publish your first automation

    Pick a template, edit it and go live.

Questions from online stores

  • Integrations and an API are available for product links and order data; see the Integrations page for the current list.

  • The chat takes customers to your product or checkout page in one tap; payment completes on your existing platform.

  • Announcements only go to people who opted in and whom platform rules allow you to message.

Turn your DMs into a sales channel.